Give us a call
You can reach us at 972-578-5000 or 1-800-578-9009.
|Monday — Friday||7:00 am - 7:00 pm|
|Saturday||9:00 am - 1:00 pm|
Online Banking Support
General Inquiries: Contact us through our Live Chat, or view our Online Banking Support link above.
Are you having a problem accessing your account? Chat with one of our Customer Service Representatives online.
|Monday — Friday
|7:00 am - 5:30 pm
9:00 am - 1:00 pm
Report a lost card
If your debit card has been lost or stolen, call our 24-hour help line at 1-800-523-4175 as soon as possible.
Before You Travel
Help us protect your account by notifying us before you travel outside of your normal shopping area. To avoid a disruption in your card use, please let us know the dates and locations of your travel so we can better monitor debit and credit card activity on your account.